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Medicine of the Person: a charter for change following the Mid – Staffordshire Francis enquiry.
Abstract
The findings of the Mid-Staffordshire Foundation Trust UK Inquiry, chaired by Robert Francis QC and its 290 recommendations for change in the culture of healthcare delivery are a stunning indictment of a management system that had lost the capacity to care for the patient [1]. Here, the healthcare had become unmoored from the core NHS values to care for patients and had become devoid of compassion, driven by top-down management system of secrecy and dishonesty, characterized by an almost total failure to listen to patients, families and carers.
References
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DOI: http://dx.doi.org/10.5750/ejpch.v2i2.739
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